Learn more about Service and Industry 4.0
Unlocking the Power of the Live Chat Assistant in Modern Customer Service
In an era marked by the relentless pace of digital transformation, the live chat assistant has emerged as an invaluable tool in enhancing customer service operations.
Read articleHelpdesk: Enhancing Service & Streamlining Operations
In today's fast-paced business environment, providing efficient and timely customer support is crucial for maintaining customer satisfaction and loyalty.
Read articleHow IoT is Revolutionizing Customer Service in Manufacturing
The Internet of Things (IoT) is no longer a theoretical concept discussed in high-tech boardrooms. Instead, it has permeated every industry, and manufacturing is no exception.
Read articleWhat are the differences between the RealWear Navigator 500 and HMT-1
RealWear announced their latest device: RealWear Navigator 500.
In terms of design, the devices differ only in individual points, which were changed due to the extended functionality and modular design.
ADTANCE Delivers Industrial Customer Service Solution for Microsoft Teams
ADTANCE announced the integration of ADTANCE Smart Services with Microsoft Teams, providing users with a comprehensive solution for industrial customer service. Teams users can utilize ADTANCE for digitizing the entire service.
Read article5 ways to optimize your customer service processes
Customer service is the flagship of any company. We will show you five ways in which you can optimize your customer service processes in order to have more satisfied customers in the long term.
Read article